Effective Date: September 4, 2024
Radprix is committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Legal & Privacy Policy explains how we collect, use, and safeguard your data, ensuring compliance with Indian laws.
1. Information Collection:
Personal Information: We collect personal data such as your name, email address, phone number, and payment details when you create an account, make a purchase, or subscribe to our newsletter.
Usage Data: We gather information about your interactions with our site, including your IP address, browser type, and browsing history, to improve user experience.
Cookies: Our website uses cookies to personalize your experience, manage sessions, and track site usage. You may disable cookies through your browser settings, but this may limit functionality.
2. Use of Information:
Order Processing: Your personal information is used to process transactions, deliver products, and provide customer service.
Communication: We may use your email address to send updates, promotional offers, and newsletters, which you can opt out of at any time.
Legal Obligations: We may disclose your data to comply with legal obligations, enforce our terms, or protect our rights and safety.
3. Data Sharing:
Third-Party Services: We share your data with third-party providers for payment processing, shipping, and email marketing. These providers are bound by strict data protection agreements.
No Selling of Data: We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security:
Encryption: Your personal data is protected using industry-standard encryption during transmission and storage.
Access Controls: Access to your personal data is restricted to authorized personnel who require it to perform their job functions.
Data Breach: In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law.
5. Legal Compliance:
Radprix adheres to all applicable Indian laws and regulations, including the Information Technology Act, 2000, and the Indian Contract Act, 1872. We also comply with the rules outlined in the Personal Data Protection Bill, 2019.
6. Your Rights:
Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
Data Portability: You may request a copy of your data in a machine-readable format.
Deletion: You can request the deletion of your data, subject to our legal obligations.
7. Changes to This Policy:
We may update this policy from time to time. Any changes will be posted on our website with the effective date.
8. Contact Information:
For any questions or concerns about this policy, please contact our customer service at contact@radprix.com.
