TERMS & PRIVACY POLICY
Effective Date: September 4, 2024
Welcome to Radprix! By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Terms:
These Terms and Conditions apply to all users of the Radprix website. By using our site, you accept these terms in full. If you disagree with any part of these terms, please do not use our site.
2. Eligibility:
You must be at least 18 years old to place an order on Radprix. By placing an order, you confirm that you meet this age requirement.
3. Product Information:
Accuracy: We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions are entirely error-free. Colors may vary slightly due to differences in display settings.
Availability: Products are subject to availability, and we reserve the right to limit quantities or discontinue any product without prior notice.
4. Pricing and Payment:
Currency: All prices are listed in Indian Rupees (INR) and include applicable taxes.
Price Changes: We reserve the right to change prices at any time without prior notice. The price charged will be the price at the time of purchase.
Payment Methods: We accept payments via credit/debit cards, net banking, UPI, and other secure methods. All payment details are processed through secure gateways.
5. Order Process:
Order Confirmation: Once you place an order, you will receive a confirmation email with your order details. This email does not constitute acceptance of your order.
Order Acceptance: Radprix reserves the right to refuse or cancel any order at our discretion. Reasons may include product unavailability, errors in pricing or product information, or issues with your payment method.
Cancellations: If we cancel your order, you will be notified, and a refund will be issued to your original payment method.
6. Shipping and Delivery:
Shipping Locations: We currently ship within India. Delivery times and shipping costs vary depending on your location and the shipping method selected.
Processing Time: Orders are processed within 1-2 business days, excluding weekends and holidays.
Delivery Time: Standard delivery takes 5-7 business days, while express delivery takes 2-4 business days. Delivery times may vary during peak seasons.
Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order is dispatched.
7. Returns and Exchanges:
Return Eligibility: Items must be returned within 15 days of delivery in their original condition, with tags attached.
Non-Returnable Items: Sale items, gift cards, and personal care products are non-returnable.
Return Process: To initiate a return, contact our customer service with your order details. We will provide return instructions.
Refunds: Refunds are processed within 7 business days after we receive the returned item. Refunds will be issued to the original payment method.
Exchanges: We offer exchanges for different sizes or colors of the same item, subject to availability.
8. Intellectual Property:
All content on the Radprix website, including text, images, logos, and graphics, is the intellectual property of Radprix and is protected by Indian copyright laws. Unauthorized use of our content is strictly prohibited.
9. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Your City], India.
10. Changes to These Terms:
We may update these Terms and Conditions from time to time. The most current version will always be available on our website.
11. Contact Information:
For any questions regarding these Terms and Conditions, please contact us at contact@radprix.com.
